Melbourne, Victoria
We build AI agents and apps in Melbourne, and run seven products of our own.
JOLA is a small Melbourne AI and software studio that designs and builds AI assistants, iOS and Android apps, Shopify stores and Shopify apps. Once yours is live, we can look after it the way we look after ours.
Four kinds of work we take on, each one running in a product of ours.
Open the real thing and see how we work before you write.
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01
AI agents and assistants
An assistant that answers your customers from facts you've approved, and emails you the questions it can't answer. Benvena's assistant, Lily, follows this rule.
In our products: Benvena, EscapeTo -
02
iOS and Android apps
iPhone and Android apps built around the one job people open them for, like finding somewhere to camp tonight. Camping Australia is on the App Store and Google Play, and EscapeTo has an iPhone app.
In our products: Camping Australia, EscapeTo -
03
Shopify and online stores
Stores for specialist retailers, with buying guides beside the catalogue for people who haven't made up their minds yet.
In our products: Oz BBQ, Camping Australia -
04
Shopify apps
Small Shopify apps that each fix one problem for a merchant. Spambuster keeps bot submissions off store forms, and Cart Spy shows where carts were left.
In our products: Spambuster, Cart Spy
We also build SaaS products and the search and content work that helps people find them. Everything we take on is on the services page. There is more on our mobile app work, our Shopify work and Lily, our AI receptionist.
Seven products we built here and still look after.
We have no client case studies yet, so these are what we can show you. All seven are live, and when one of them breaks, the email lands in our inbox.
- 01Benvena An AI front desk for small businesses that answers website chat from approved facts and emails the owner the rest
- 02EscapeTo A camping search engine for five countries, with a road-trip planner and an AI Camping Assistant
- 03Camping Australia A camping gear store with a directory of over 3,300 free and paid campsites, on the web, iPhone and Android
- 04Tours To Go Lists Australian tour operators by season, state and region, with a board that rates each climate region month by month
- 05Oz BBQ A barbecue store that helps you choose before it sells you one
- 06Spambuster Stops spam and bot submissions on Shopify store forms, using Google reCAPTCHA
- 07Cart Spy Shows Shopify merchants where shoppers left their carts, with replays, heatmaps and an AI note on the likely cause
You'll be writing to the studio that runs these seven.
Nobody passes your project along. The person who reads your first email is the one who builds it, and still looks after it once it's live.
- Running it is part of the planBefore we write any code, we agree who will update it and who answers for it when something breaks.
- We've been through the app store reviewsCamping Australia is on the App Store and Google Play, and Spambuster and Cart Spy are on the Shopify App Store. We did those submissions ourselves.
- Bugs go to the person who wrote the codeThere's no help desk in between. Your email goes to the person who built the thing that broke, so they don't have to learn it first.
A few questions people have before they write to us.
Is JOLA based in Melbourne?
Yes. JOLA PTY LTD is a Melbourne company, ABN 65 159 395 114. Email is the best way to reach us: contact@jola.com.au.
What kind of AI work do you take on?
Assistants and agents for customer chat and enquiries, built on the same rules as Lily in Benvena. Our AI agents page sets them out.
Can I see work you've done for other businesses?
Not yet. We have no client case studies, so the proof is the seven products we built and still run. Each one has a case page on this site and a link to the live product.
Can you take over an app or store we already have?
It depends on what's there. Send us what you have and we'll read through it first, then tell you what we'd change, or that we're not the right people for it.
What should I put in the first email?
A few lines is plenty: what you'd like built or fixed, who it's for, and where it has to run, whether that's the web, iOS, Android or Shopify. The contact page helps you write it.
Tell us what you'd like built, in a few lines.
If you run a business in Melbourne and have an assistant, an app or a store in mind, start with an email. We'll write back with the questions we need answered.
The email button opens your email app. Nothing is sent until you press send.