reCAPTCHA spambuster Privacy Policy

reCAPTCHA spambuster ("the App") provides spam protection services for contact forms and other user input areas "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

• Store information (name, address, domain)
• Customer contact information (for the purpose of spam protection)

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

• Information about you and others who may access the App on behalf of your store, such as your name, address, email address, and phone number.
• Information about individuals who interact with your store's forms, such as their IP address, user agent details, and information related to their form submissions for the purpose of spam detection.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to:

• Communicate with you about the App's functionality and updates;
• Optimize or improve the App;
• Provide you with information relating to our spam protection services.

Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we may share data with security and optimization partners to help us prevent spam.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will maintain your store and customer information for our records unless and until you ask us to delete this information. Spam detection logs may be retained for up to 30 days to improve our service and comply with legal obligations.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@jola.com.au